Plans are based on supported sites, with optional feature upgrades available by monthly subscription. Start with a branded support portal, then add the modules that match the client workflow.
For a single office, venue or support environment that needs branded QR ticketing and clean customer communication.
For businesses that need structured site, room and device support across multiple commercial AV environments.
For commercial AV service teams that need assignment, reporting, asset tracking and stronger workflow control.
For larger clients needing commissioning records, schematics, evidence photos, handover documentation and custom setup.
Add-ons make the platform flexible. A client can stay on basic support ticketing or upgrade into service delivery, asset management, commissioning records and reporting.
Keep site assets organised with serial numbers, IP details, MAC addresses, switch ports and equipment locations.
Store schematics, commissioning details, connection types, switch ports and completion photos for future support.
Initial setup covers branding, site structure, portal configuration, first-user access and safe onboarding. Larger asset imports, commissioning rollouts or QR label deployments should be quoted.
The portal is shaped around real support context: site names, room names, equipment locations, device inventory, priority, status and notes.
Your boardroom display ticket is now in progress. A technician has reviewed the room, the issue is assigned and the next customer-facing update will follow shortly.
We confirm the workflow, apply branding, prepare portal access, configure the site/location/device structure and invite the first admin users.
Configured for a cleaner support workflow.
Configured for a cleaner support workflow.
Configured for a cleaner support workflow.
Configured for a cleaner support workflow.
Send through your business details, support model, site count and the modules you want. We will match the setup to the best subscription path.
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