.png&w=640&q=75)
Q-SYS programming and troubleshooting
Control, audio routing, USB integration, UC rooms, UCI workflows and room-combine logic.
Specialist AV services
Commercial AV support services behind the platform.
The platform is the main product, but Freaque Systems can also provide practical AV support, troubleshooting, commissioning and workflow advice for commercial meeting rooms and managed AV environments.
Built from field experience
The platform exists because AV support needs more context than a generic ticket form.
Real commercial AV support depends on sites, rooms, devices, signal flow, control systems, network details, commissioning data and the history of what has changed. The services side supports that same practical workflow.
Teams Room and meeting room support
Lenovo MTRs, Logitech Tap/Rally, cameras, displays, microphones, room control and user-facing faults.
Dante, AES67 and AV networking
Multicast, IGMP, PTP, VLANs, QoS, Dante Controller visibility and AV switch configuration support.
Commissioning and handover
Schematics review, device details, labelling, rack checks, completion photos and handover documentation.
Tailored support enquiry
Need help with a site, system or platform rollout?
Send through the environment, room type, equipment, network context and what outcome you need. Support can be scoped as a one-off job, rollout assistance or part of a platform onboarding process.
Onsite troubleshooting and service calls
Remote support and workflow advice
Portal setup, demo data and client onboarding
Asset and commissioning data cleanup
Book a demo or enquire today
Ready to make support feel more professional?
Use the portal as a polished AV support workflow for your own team, client sites, meeting rooms and managed environments.