Commercial AV support

AV support and portal workflows shaped around real systems.

Freaque Systems supports commercial AV environments and provides the support portal workflow to make client communication cleaner and more professional.

Commercial AV support environment

Commercial AV troubleshooting

Meeting rooms, boardrooms, displays, microphones, cameras, control panels and user-facing room issues.

Q-SYS, Dante and AV-over-IP

Network-aware AV support across control, audio transport, multicast, clocking and routing problems.

Support portal rollout

A branded portal workflow for customers, sites, equipment locations, device lists, tickets and admin-side updates.

Managed room support

A cleaner support model for law firms, corporate offices, conferencing spaces and multi-site clients.

Tailored support enquiry

Tell us about the site, room, system or workflow.

The right support plan depends on your environment: rooms, devices, network policy, support expectations and how clients should raise tickets.

Possible portal tiers
Starter
Branded portal, customer ticket raising and core admin workflow.
Professional
Adds site lists, equipment locations, device lists and QR access.
Enterprise
For larger or more tailored multi-site commercial AV support needs.
Tailored support

Discuss tailored support

Share the basics of your environment and support requirements so the discussion can start with the right context.

Book a demo or enquire today

Ready to make support feel more professional?

Use the portal as a polished AV support workflow for your own team, client sites, meeting rooms and managed environments.